IT
·
Budapest Központi Iroda
IT EUC Specialist
International Personal Finance (IPF) the mother company of Provident Pénzügyi Zrt. is looking for a new expert in its Global IT Team
IT EUC Specialist
Main responsibilities:
- Identify, classify and analyse root causes and solve incidents in the area of Company IT solutions according to the guarantees provided in the SLA (incident management process);
- diagnose problems based on the analysis of detected irregularities and manage the process of their solution;
- define standards related to workplaces, mobile devices, printers and EUC management systems for the IPF Group;
- create and update technical documentation, knowledge base and procedures for solving typical incidents and problems related to the Company IT systems;
- implement tasks improving the quality of services provided by the IT in terms of applications and supporting processes;
- active participation in the process of IT solutions change (change and release management process) as part of the EUC environment;
- co-operate with Suppliers with regard to the solution of incidents related to EUC solutions;
- implement administrative activities in terms of IT solutions (End User Computing and Competence Centres);
- participate in IT projects related to End User Computing and Competence Centres.
What you need to have:
- At least 4 years’ experience in IT Support team;
- excellent knowledge of Windows 10/11, Microsoft 365;
- good understanding of technology standards;
- good knowledge of Windows Servers; Active Directory, WSUS, MDT, PowerShell;
- good knowledge in area of PC management tools (e.g. SCCM , Landesk, Baramundi);
- good knowledge in area of mobile devices (Android, IOS) and Mobile Device; Management systems (e.g. Intune, MobileIron, Airwatch);
- advanced level English knowledge;
- analytical skills;
- problem solving and diagnostic skills;
- good communication skills.
Advantages:
- Degree in Computer Science;
- knowledge of ITIL “Service Foundation” level.
What we can offer:
- Professional development opportunities,
- opportunity to have a performance based annual bonus;
- cafeteria, health insurance,
- laptop, mobile,
- home office 3 times a week,
- exciting projects in our unique space in the envolving financial industry,
- individual training opportunities;
- you will be surrounded by a professional team;
- you can work in a modern work environment.
- Terület
- IT
- Terület
- IT Service
- Munkavégzés helye
- Budapest Központi Iroda
- Munkaidő
- teljes munkaidő
- Munkarend
- Hibrid munkavégzés
IT
·
Budapest Központi Iroda
IT EUC Specialist
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